The Challenge

U.S.-based sport equipment manufacturer wanted to transform its applications management system avoiding operational silos and inconsistent customer experience. Suboptimal application development and support activities, lack of proper governance mechanism were some of the other key challenges.

The manufacturing company wanted to leverage FullStack Techies technology competency and industry experience to help optimize its applications portfolio and transform the application management system.

Our Approach

FullStack Techies analysed the existing application system and designed a unified global operating model. Following agile development method, ensured effective application development and support activities – including robust governance system.

Leveraging FullStack Techies automation capabilities and industry experience, automated multiple frequently recurring cases and helped to increase Service Level Agreement to 100%.

Accelerating Application
Transformation to Scale up operations

FullStack Techies enabled the Manufacturer Company to synchronize applications silos and harmonize its development and support processes towards the pursuit of operational, quality and governance excellence. The agile development methodology and automated application management processes helped the company meet its operational scalability, time to market and increased customer experience.