The Challenge

A baby care provider wanted to improve their customer experience by developing a mobile application. The baby care company had realized its minimal digital engagement with their new age customers. The Company approached FullStack Techies for a cost effective solution to drive their mobility and digital initiatives.

Our Approach

FullStack Techies leveraged its past experience and analysed the baby care market and customer expectations to build mobile app on the iOS and Android platforms to improve customer experience.

Also, the app was enabled with analytics to track and analyse customer engagement.

Mobile & Digital Transformation for Increased Customer Experience

The newly built mobile app helped the Baby care provider quick access to customer engagement. The inbuilt communication channel helped customers stay connected with the Baby care. Analytics enablement helped the provider to understand the Customer and increase the sales through cross sell and up sell.